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February 20, 2004
The Squeaky Wheel
By QBlog in
I received a copy of a letter via email yesterday. The letter is to Ken McDonald, Managing Director or Quixtar. It is basically complaining about the Quixtar group Team of Destiny and the prices of many Quixtar products. The letter is signed by Steven and Shari Kaldi and begins like this:
I am writing you with some feedback on the Quixtar Business. We were introduced to the business through a long time friend via the Team of Destiny. We attended a Tuesday Night Open. It sounded great, building communities of people offline shopping online. We were told just to shop, not to worry about price comparing, some things are the same price, some a little more and some the same. So for nine months, that's what we did. We did not go to Costco or similar stores. We were told to get on the system if we wanted to succeed.Ordinarily, I probably wouldn't post a letter like this but I thought it serves to demonstrate the power of consumers. While this particular letter may not ever reach Ken McDonald's desk, it is vocal people like Steven and Shari that make our marketplace so exciting. Letters just like this one have caused giant corporations to rethink business strategies, modify products and even eliminate certain services. Recently, a movie about Ronald Reagan was moved from network television to pay cable as a result of similarly vocal consumers. While I'm sure many may not agree with the Kaldi's, they should respect them for voicing their complaints and attempting to initiate some sort of change.
As they say, "the squeaky wheel gets the grease."
I was interested to read the letter from the couple in NV...I also cc'd a letter (to DeVos) to Quixtar that I had written my upline Emerald which detailed my findings regarding the deceptive practices, corruption, and outright lies with this business. Only my line of sponsorship was WWDB (now WWG). It really doesn't matter which line of sponsorship you're in, they ALL were trained and split off from THEIR leaders, which were Yeager and Britt...so, for all you IBOs out there, remember...the BAD gets duplicated too!!! I hope more people not only write the company with their complaints, but also use the resources available to write their State Attorney General, the FTC, and their elected officials. The tactics used to get people into a business (the system business, as this letter correctly identifies) through the Quixtar business is so conniving and underhanded. If it isn't illegal, it should be. At the very least, these people do NOT represent the HONESTY AND INTEGRITY they claim is so prevelant in the industry!
Posted by: Disenchanted IBO | February 21, 2004 7:52 PM