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March 9, 2003
Just a quick thought about...
By QBlog in
One of my pet peeves about "the business" is AmVox or VoiceComm or QuickSpeak or MessageStar or whatever you call it. Why is this one of my pet peeves? Well the main reason is that I spend a large part of my life on the Net and understand how Web technologies vastly improve communication and allow the fluid distribution of information at an almost insignificant cost.
What is VoiceCommAmVox?
Well, it's a messaging service that allows people to...uh...leave voice messages for a large group to listen to at their leisure. It's not a bad service to be honest. It has some great advantages:
1.) You can access it anywhere that a cell phone works (car, work, etc.)
2.) You get to hear actual voices of the people in your "business"
3.) You can leave messages that everyone in your "business" will be able to hear.
My only real "problem" with it is the cost of close to $25 per month. But my wife likes it and if it's a valuable tool for her then I understand, even if essentially the same type of communication can be done much cheaper on the Web.
And this has been my take on the whole phone message tool for a while, that it was just people who were used to a particular way of communicating and they hadn't yet embraced newer and possibly better (and cheaper too) communication tools. Then today I had an epiphany of sorts:
There is no easily accessible documentation of voice messages.
E-mail leaves a documented trail. Memos do the same. Message boards too. And while voice messages are also documents they aren't nearly as easy to reference and archive. I'm just stating some facts.